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April 21, 2015

Non-Refundable Property Booking Policy for hotels.kwaebibirem.com

At hotels.kwaebibirem.com, we aim to provide a seamless booking experience while ensuring fairness for both our guests and our properties. The following 70% non-refundable booking policy applies to specific rate plans offered on our platform, designed to provide competitive pricing in exchange for certain conditions. Please read this policy carefully before making a reservation.

1.  Applicability: This 70% non-refundable policy applies to select promotional or discounted rate plans explicitly labeled as “70% Non-Refundable” during the booking process. Standard and flexible rate plans are not subject to this policy and may have different cancellation terms.

2.  Payment Terms: Upon booking a 70% non-refundable rate, 70% of the total reservation cost will be charged immediately to the payment method provided. The remaining 30% will be due at check-in or as specified during the booking process, unless otherwise stated.

3.  Cancellation and Refund Policy:

  If a booking is canceled or modified, 70% of the total booking amount is non-refundable, regardless of the reason for cancellation or the time of notice.

  The remaining 30% of the booking amount may be refunded if the cancellation is made within the free cancellation period (if applicable and specified at the time of booking), subject to the property’s discretion and any additional fees.

  No refunds will be issued for no-shows or if the guest fails to check in by the property’s designated check-in time on the scheduled date.

4.  Exceptions:

  In the event of extraordinary circumstances (e.g., natural disasters, government-imposed travel restrictions, or serious medical emergencies), the property may, at its sole discretion, offer a partial or full refund or alternative arrangements. Guests must provide valid documentation (e.g., medical certificates, official travel advisories) to support such requests, and approval is not guaranteed.

  This policy does not override local consumer protection laws that may apply, and guests are encouraged to review their rights under applicable regulations.

5.  Changes to Booking: Modifications to a 70% non-refundable booking (e.g., dates or room type) are subject to availability and may incur additional charges. The 70% non-refundable portion will still apply to the original booking amount, and any changes may result in the loss of the remaining 30% refund eligibility.

6.  Notification: Guests will be informed of the 70% non-refundable policy at the time of booking, including on the rate details page, booking confirmation, and email notifications. It is the guest’s responsibility to review and understand these terms before completing the reservation.

7.  Contact: For any questions or to request consideration under exceptional circumstances, guests should contact hotels.kwaebibirem.com customer support at [insert contact information] at least 24 hours prior to the check-in date. Responses will be provided based on the property’s policies and availability.

This policy is designed to balance affordability for guests with the operational needs of our properties. By opting for a 70% non-refundable rate, you agree to these terms, acknowledging the trade-off for a lower initial price. We recommend considering travel insurance to mitigate unforeseen changes to your plans.

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