Reset Password

Frequently Asked Questions

Yes,  you can book certain listings instantly using Instant Book.

Here’s how it works:

  • Instant Book allows guests to confirm a reservation immediately without waiting for host approval.
  • Listings with Instant Book will display a blue “Book” button (instead of “Request to Book”).
  • Hosts who enable Instant Book typically have complete profiles, good reviews, and verified identities, which helps build trust.
  • Even with Instant Book, some stays may still require a message to the host or pre-approval, especially for longer trips or special requirements.

To use Instant Book:

  1. Search for a property that has the Instant Book option.
  2. Select your dates and click “Book.”
  3. Confirm your payment and travel details.
  4. Your reservation is confirmed instantly!

✅ Accepted Payment Methods:

  • Credit Cards: Visa, Mastercard, American Express, Discover, and Diners Club.
  • Mobile Money: MTN, Telecel, AirtelTigo
  • PayPal (available in select regions).
  • Apple Pay and Google Pay (supported on mobile devices and compatible browsers).
  • Bank Wire/Transfer

The booking process on here can take just a few minutes, depending on the type of listing and whether Instant Book is available.

Here’s a breakdown:

✅ For Listings with Instant Book:

  • Time: Less than 5 minutes.
  • You select your dates, confirm traveler details, enter payment, and book immediately.
  • No waiting — your reservation is confirmed right away.

🕒 For Listings with Request to Book:

  • Time: Up to 24 hours for host response.
  • After you submit a request, the host has 24 hours to accept or decline.
  • If accepted, your booking is confirmed instantly.
  • If declined or not responded to in time, you’ll be notified and can try another listing.

Additional Factors That May Affect Timing:

  • Longer stays or special requirements: Some hosts may require extra info (like a message or verification), which can slow things down slightly.
  • Pre-approvals: First-time guests or new accounts may need to verify ID or complete profile steps before booking.
  • Payment processing: Usually instant, but rare delays can occur if payment verification is needed.

💡 Tip: To speed up the process, ensure your profile is complete, including a verified ID and preferred payment method.

In short:
🔹 Instant Book = Confirmed in minutes
🔹 Request to Book = Wait up to 24 hours for host approval